Customer Service

Speak with a Customer Xperience Representative about general product or service inquiries or issues.


Monday–Friday 8:00 a.m.–6:00 p.m. CST
Saturday 8:00 a.m.–5:00 p.m. CST

(800) OUR BANK

24-Hour Phone Banking

Check balances, make transfers, or check on specific transaction history 24 hours a day with no waiting using our 24-hour automated phone banking system.


First-time users will be prompted to create a PIN.

Lost or Stolen Debit Card

Speak with a Customer Xperience Representative to report a lost, stolen, or unauthorized use of your debit card.

(800) OUR BANK


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Contact Us

Please do not send any personal or sensitive information through this contact form via our website. For sensitive inquiries, please contact us at 1-800-OUR-BANK.