Effective July 25, 2019, South Plains Financial Inc. (SPFI, the parent company of City Bank) entered into a merger agreement with West Texas State Bank. The agreement was finalized on November 12, 2019, with data migration anticipated on March 23, 2020.
South Plains Financial (NASDAQ: SPFI) is the parent company of City Bank, a Texas-based community bank recognized for its corporate culture, innovation and distinctive banking solutions. City Bank has locations across Texas and New Mexico. South Plains Financial, Inc. is headquartered in Lubbock, Texas. Find out more at our website www.spfi.bank.
In regard to your accounts and all of your present bank services, it’s business as usual. All associated numbers, names, structures, types, routing numbers, debit cards, PIN numbers, ATM and branch access, etc., will remain the same until notified otherwise. Rest assured we won’t make any changes before March of 2020. You will be notified in ample time and clear instructions will be shared at that time.
Until the data migration occurs on March 23, 2020, all correspondence regarding your current accounts will continue to come from West Texas State Bank.
No. All branches are remaining open. We also don’t anticipate that hours of operation will change, so please continue to contact them or stop by when it’s convenient for you.
NSFs will no longer be automatically paid. They will be reviewed and decisioned by your account officer.
No. You are welcome to use your current stock of checks until those run out.
After March 23, visit your local branch or call (800) OUR-BANK (687-2265) and speak to a Customer Xperience Representative.
Beginning November 13th, you will be able to use City Bank ATMs at no charge. Also beginning November 13th, the only ATMs you will be able to use without incurring service charges are City Bank and West Texas State Bank ATMs.