Mobile Banking App

Better features. More capability.

City Bank's award-winning mobile app delivers the incredibly innovative, unconventional freedom with exclusive features that are redefining mobile banking.

On the front line of fraud protection.

The debit card management feature offers an exclusive level of protection by helping customers prevent fraud by remotely disabling their debit card if it has been compromised, lost, or stolen.

Mobile App Features¹

Picture Pay² Simply take a photo of your bill, confirm payment details, and your bill gets paid.

Reorder checks Reorder checks from the convenience of your phone.

Transaction history View multiple account balances, detailed transaction histories and check images.

Debit card management³ Increase ATM and point-of-sale limits, unblock foreign transactions, and even remotely deactivate your card.

Deposit checks Simply take a photo of your check, confirm check details, and your check will be deposited into the account of your choosing.

Reward Checking status Quickly check interest earned and browse your current status for meeting Reward Checking interest levels.

Quick Look Optional one-touch access to your account balances and recent transactions.

Transfer funds It's time to start enjoying the freedom to transfer money between accounts—from wherever you are.

Locate branches⁴ Utilizing your mobile device's GPS location, this feature makes it easy to find the nearest location.

Additional Features, Settings, and Options

The robust options within the app make it easy to customize your mobile banking experience including:

PIN login • English/Spanish language option • In-app help • Security alerts/Email notifications • Account editing • Contact

Supported Operating Systems

iOS
iOS 10
iOS 11
iOS 12

Android
Jellybean (4.3.1+)
KitKat (4.4–4.4.4)
Lollipop (5.0–5.1.1)
Marshmallow (6.0-6.0.1)
Nougat (7.0-7.1.2)
Oreo (8.0)

Download the app

BNK-N-GO

Monitor transactions and receive important text alerts⁵

Receive important, customizable alerts via texts to help monitor transactions on your personal accounts—all from City Bank's short code 265646. It's another free service that puts you on the front line of fraud prevention and up to speed on important account activity.

How to enroll

Enroll today by logging in to your Online Banking account, clicking on the “Services” tab and select "BNK-N-GO Alerts" from the dropdown menu.

Safe and secure

City Bank provides multi-layered security using state of the art encryption to give you peace of mind that your data is protected. Transactions are fast, safe, and secure. Plus, there is no need to install or download any complicated software.

In addition, your account numbers and other private information are "shielded" when transmitted. Conﬁdential information such as your password is not stored on your mobile phone.

Enrollment procedures employ a range of authentication methods, including a one-time, time-expiring PIN to ensure that communication is provided only to the mobile phone you designate. Outbound messages can only be sent to the registered and validated phone that you set up during enrollment. City Bank is committed to maintaining your privacy.

¹Account number, last four digits of social security number, and related information is required for set up and activation. Required data plan not included; iPhone^® App and Android App require data plan. ² Picture Pay and other app features require an app update available in the App Store and Google Play. Available for Personal accounts only. Maximum allowed invoice or bill payment value of $3000 each. Expedited payment delivery dates may vary depending on payee. An Expedited Payment fee of $24.95 applies. Subject to sales tax in New Mexico. ³Purchasing and ATM limit increases subject to available funds at time of request. ⁴Location Finder features requires enabling GPS. ⁵Standard text messaging and data rates apply.

Some restrictions do apply. See Terms and Conditions.

Apple, the Apple logo, iPod, iTunes, the iTunes logo, and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone and Multi-Touch are trademarks of Apple Inc. Android and Google Play are trademarks for Google, Inc.