Is Towny a City Bank app?
No. Towny is a mobile app and reward program developed by Roll Forward, LLC. City Bank is merely the exclusive banking partner in the Lubbock market. This product is not supported by City Bank.
Do you have to be a City Bank customer to participate?
No. Anyone in Lubbock can redeem the offered discounts and deals available in the app.
Do you have to be a City Bank customer to get cash back?
Yes. Cash back is only awarded to customers who link and use their City Bank debit card in the app.
Can all City Bank customers take advantage of the cash back?
No. Towny utilizes location aware technology. While anyone can download the app, City Bank customers in Lubbock will be the only users to be able to view the offers. Additionally, to qualify for cash back, City Bank customers will need to make purchases with the Lubbock-based merchants featured in the app.
Text ‘citybank’ to 31996
*When you link your City Bank debit card to the Towny Rewards app, and use that card to make a purchase at a participating Towny business, you will earn 10% of that purchase in Towny cash back rewards when you make a subsequent purchase at that same merchant, within a timeframe specified in the Towny app. Participating merchants fund all cash back rewards and all disputes, merchandise returns, purchase cancellations and/ or fraudulent transactions are handled according to each individual merchant’s policies. Merchant participation may vary by market area. Cash back rewards are variable and may change at any time upon proper notice being sent to your mobile app or displayed on the program’s website. Enrollment, limitations, availability, redemption timeframes, terms, conditions and other restrictions apply. Program details can be found at towny.com or by contacting a City Bank Customer Service Representative.
Towny is a trademark of Roll Forward LLC, registered in the U.S.A. City Bank is independent of Roll Forward, LLC.