Coming Soon.

New cards. Upgraded technology. Added security.

EMV Chip Illustration

City Bank debit cards will feature EMV chips adding a new level of security and confidence when making transactions.

Understanding EMV technology, new debit card enhancements, and transaction procedures.

New City Bank cards featuring EMV technology will provide all of the benefits you've loved before, but provide a new level of security to complete transactions. EMV (Europay, MasterCard, and Visa) represents a new, global standard for debit and credit cards. This new, more widely accepted technology lends a new level of confidence for card holders by providing increased security and the ability to use your card abroad in countries that have already adopted this standard.

Added Security

EMV technology and the new chip on your debit card provide a new level of security when used in EMV-ready ATM's and chip-reading terminals when making purchases. The added security comes from transactions when the reader utilizes the chip to generate a one-time code to authenticate the transaction to further prevent any potential fraud.

As merchants continue to upgrade card-reading terminals, you can swipe with confidence knowing your transaction and sensitive information have been processed with a new level of security.

EMV Added Security
EMV Reminder

Using your new card at EMV-ready merchant terminals

EMV Terminal Guide Instructions Step 1

1. Swipe

When using your new card for a transaction, swipe the card in the reader and follow the prompts for chip-enabled readers.

EMV Terminal Guide Instructions Step 2

2. Insert

If it's a chip-enabled terminal, insert and leave your card with the chip facing up until the transaction is complete.

City Bank EMV Terminal Guide Instructions

3. Sign or Enter

Last, sign as you normally would or enter your unique PIN and remove your card.

If a merchant does not have a chip-reading terminal, your card still features a magnetic stripe ensuring that your card will work with older equipment.

Online and purchases made over the phone will work the same as they have in the past.

Using your new card at the ATM

Using chip-reading ATMs will act similar to EMV-ready terminals. Here's what to expect:

1. Use your new card in the machine as you would today.

2. If prompted, re-insert your card and leave it in the machine to complete the transaction.

3. Upon completing the transaction, remove your card and remember to take the cash and receipt.

City Bank Free ATM Debit Card

You may have a new card number, expiration date, and 3-digit security code

Remember to check your card for the potentially new numbers and remember to update and recurring payments you may have with your debit card to avoid any cancellations or hassles.

MasterCard® is a registered trademark of MasterCard International Incorporated.