World-class Online and Mobile Security

Our Online and Mobile banking platforms are built on the latest secure technology and include security features such as:

• Multi-factor (two-step) logins
• Advanced Encryption
• Automated fraud monitoring
• Customized alerts for activity with your accounts
• Bank-N-Go text alerts, customizable by you

Some features require enrollment through our Online and Mobile banking platforms. 

Digital Wallets and Person-to-Person (P2P) Payments   

We work with only the best and most secure service providers to bring you the digital and payment services you expect with the security features you demand.

Debit Card Text Alerts

We will automatically alert you when we detect suspicious charges on your City Bank Debit Card.

Secure File Exchange

City Bank provides a limited number of methods to securely exchange personal information with our customers. City Bank will never send you an email asking for your personal information.

Secure Web and Email Domain

Our website and official email addresses end in “.bank”. No one except a verified financial institution can have a ".bank" web or email address. Which means:

• We use security features that make it virtually impossible to “spoof” or impersonate our website or email address
• We require the most advanced encryption for all our websites