World-class Online and Mobile Security

Our Online and Mobile banking platforms are built on the latest secure technology and include security features such as:

• Multi-factor (two-step) logins
• Advanced Encryption
• Automated fraud monitoring
• Customized email alerts for activity with your accounts
• Bank-N-Go text alerts, customizable by you
• Security tokens are required for funds transfers and high-risk transactions

Positive Pay

Helps you monitor and control fake checks attempting to clear against your accounts.

ACH Positive Pay

Helps detect and prevent fraudulent ACH debits and credits against your business accounts.

IP Restrictions

We detect and block connections from unusual or suspicious locations.

Debit Card Text Alerts

We’ll automatically alert you when we detect suspicious charges on your City Bank Debit Card.

Secure File Exchange

City Bank provides a limited number of methods to securely exchange personal information with our customers. City Bank will never send you an email asking for your personal information.

Secure Web and Email Domain

Our website and official email addresses end in “.bank”. No one except a verified financial institution can have a ".bank" web or email address. Which means:

• We use security features that make it virtually impossible to “spoof” or impersonate our website or email address
• We require the most advanced encryption for all our websites