You've earned it, now redeem it!


Not sure what to do with all those Rewards1 points? Redeeming them is easy and you can use your points on gift cards, travel or cash-back2 on your statement. The balance of your points is available on your statement or by viewing your account online. 

How to log in

Important Note Please ReadWhen logging in for the first time, click "Create New User Name" and enter your personal identifiable informationRemember your username and password as you will need to enter that when logging in to view your credit card account within for the first time after creation. 

City Bank Customers

If you are an existing City Bank Online Banking user, log in to your Online Banking account using the login above and click the “Credit Card” tab.


If you are not a City Bank Online Banking user, log in by clicking the button below.

Non-customer Login

How to redeem your points

To redeem your Rewards, login to your account and click the Rewards tile.

CC Home Page

Then choose which reward you'd like to have. Cash back, gift cards or travel - the choice is yours!

CC Reward Home Page

If redeeming for Gift Cards, pick the gift card of your choice, choose gift card amount, then press SUBMIT.

CC Gift Card Redemption

City Bank MasterCard® rewards points are easy to earn and even easier to redeem.

Should you have questions, please contact a card services representative at (855) 401-4743.
1For details on Rewards Program Rules, please view our terms and conditions. Redemption options are subject to change without notice. Rewards offered through a third party are not products of the bank. 2The cash-back offer provides you with options to redeem your accrued points in the form of statement credits.